I am a returning customer
Your Account Has Been Created!
Congratulations! Your new account has been successfully created!
You can now take advantage of member privileges to enhance your online shopping experience with us.
If you have ANY questions about the operation of this online shop, please e-mail the store owner.
A confirmation has been sent to the provided e-mail address. If you have not received it within the hour, please contact us.
You have been logged off your account. It is now safe to leave the computer.
Your shopping cart has been saved, the items inside it will be restored whenever you log back into your account.
Returns & Exchanges
If you are not completely satisfied with the item(s) you received, you may return your purchase for a full refund within 15 days of the invoice date. Original shipping charges are non-refundable. Items returned must be in original condition with tags attached and be returned in original packaging. Items must be unworn, unaltered, and unwashed. We reserve the right to deny a refund, exchange or store credit if the item(s) returned are not in original condition or do not meet our quality standards. Requests for refund or exchange of merchandise purchased must be accompanied by the original receipt. All sale items are FINAL SALE and may not be†exchanged or returned.
PLEASE NOTE THAT ALL SALE ITEMS AND ALL CUSTOM iDESIGN BRACELETS ARE FINAL SALE AND CANNOT BE RETURNED OR EXCHANGED
Once we receive your return and confirm that its condition is acceptable, we will process your refund in the original form of payment within 7-10 business days. Original shipping charges are non-refundable. All sales taxes will be refunded. You will be notified via email to the email address listed on your account when the refund is applied. Your bank may require additional days to process and post the refund transaction to your account.
We do not offer merchandise exchanges. If you would like one Ninemia item in place of another, simply return your original purchase by following the above return guidelines and place a new order for the item that you would like.
If you are exchanging an item due to an error made by Ninemia, shipping costs will be covered by us.
Please fill out the return form! Click here!!!