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If you have ANY questions about the operation of this online shop, please e-mail the store owner.
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Greece customers are eligible for free Speedex shipping on orders over 100€
Orders placed Monday through Friday (excluding holidays) will be processed and shipped within 4-5 business days. Orders placed on Saturday and Sunday will ship the next business day plus 4-5 business days. All customers will receive a confirmation email with tracking information when the order has shipped. Please note: Saturday and Sunday deliveries are not available.
• All orders are shipped via Speedex Courier.
• Home Delivery (Will arrive in 1-2 business days standardt fees 4€)
• Pay on delivery (+2€)
International orders are shipped via DHL and FedEx International Economy or Post Office.
International customers are eligible for free shipping on orders over 300€. International orders do not qualify for Free Return Shipping.
All orders shipping internationally are subject to additional shipping charges based on taxes, tariffs and duties put into place by that country. All fees are to be paid for by the customer at the time of delivery. Ninemia does not have information on customs or duties and cannot estimate these charges. Please check with the proper local authorities before placing an order. Ninemia is not responsible for non-paid import taxes, nor will Ninemia issue any refunds or exchanges for deliveries that have been refused for non-payment of import taxes.
Your privacy is important to us and we care about how information regarding your order is used and shared. Please note that we provide certain order, shipment and product information to our international carriers, and this information may be communicated to customs authorities to facilitate customs clearance and comply with local laws.
When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.
Shipping rates are calculated at checkout after entering the shipping address. All shipping charges are non-refundable, no exceptions.
Orders are shipped via Speedex Courier 3-5 shipping days
• Zone 1: until 0,5kg 25,00€ , over 0,5kg until 1kg 30,00€
• Zone 2: until 0,5kg 35,00€ , over 0,5kg until 1kg 30,00€
Orders are shipped via Hellenic Post (International A' Priority) 7-10 shipping days
• Zone 1: until 0,5kg 7,00€ , over 0,5kg until 2kg 15,00€
• Zone 2: until 0,5kg 9,00€ , over 0,5kg until 1kg 15,00€ , 1kg until 2kg 25,00€
For orders that exceed the total amount of €300,00 shipping is free.
Zone 1: EU Countries (Austria, Belgium, Bulgaria, France, Germany, Denmark, Estonia, United Kingdom, Ireland, Spain, Italy, Croatia, Latvia, Lithuania, Malta, Netherlands, Hungary, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Czech Republic, Finland, Cyprus for above 100gr), as well as Luxemburg, Switzerland, Iceland, Norway.
Zone 2: Other Europe countries and countries of the rest of the world.
If you refuse a shipment, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Ninemia. This amount will be deducted from your merchandise refund.
Tracking A Shipment
After your online order has been processed and shipped, you will receive an email providing the tracking number as well as information on how to track your package.